Shipping rates vary based on weight and distance; estimated cost will be calculated at checkout. For more information on our shipping rates and estimated shipping times, please click HERE.
Of course we do, fabulous nails are well-traveled. We ship almost everywhere in the world! Some countries such as Russia, Mexico, Italy and Spain are excluded or require a business or a tax ID to ship to; don’t worry, we will contact you if there are any of these issues with your shipment.
PLEASE NOTE: Customers are responsible for all Duties, Taxes and/or VAT (Value Added Tax) or customs fees imposed by their respective countries when shipping internationally. These taxes are NOT included in the International shipping fee and orders will not be refunded because of unwanted additional fees. Please be sure to check with your local post office to find out fees before placing an order.
Yes! We ship to P.O. Boxes, APO and FPO addresses! Please note we are unable to offer Next Day Air, Express, 2-day or overnight shipping for P.O. boxes. All P.O boxes, APO, and FPO orders will be shipped through USPS, please allow 5-10 business days
We love our service men and women so we offer an additional 10% off on all orders*! Please use code: BESTIES10 at checkout!
Customers are 100% responsible for all Duties, Taxes and/or VAT (Value Added Tax) imposed by their respective countries when shipping internationally. These taxes are NOT included in the International shipping fee.
What is your return policy? We totally get it, all of us at some point have added one too many items to our cart or changed our mind about a cute color after we order it, but that’s not a problem at all! We just want you to love our products as much as we do!
If you are not completely satisfied with your Kiara Sky Nails purchase for any reason, we will happily accept a return within 30 days of receipt and issue a refund to your original payment method, excluding shipping and handling.
Products must be returned in new or gently used condition. Kiara Sky Nails monitors return activity for abuse and reserves the right to limit returns or exchanges at Kiara Sky Nails in all instances. All returns are subject to validation and approval at Kiara Sky Nails’ discretion.
We currently accept Visa, MasterCard, American Express, Diners Club, Discover, JCB, Afterpay and PayPal.
To ensure that our glamorous and high-quality products are affordable and easy to get your hands on, Afterpay is available for orders between $35 - $1000. 4 interest-free payments, every two weeks, at checkout. All the better to get started on your own incredible nail designs! Please visit https://help.afterpay.com for more information on Afterpay.
We know, you can hardly wait to receive your Kiara Sky products and neither can we! Once you complete your order, a confirmation email will be sent to the email address associated with your account.
Please note: If you’re paying with PayPal, it will be sent to the email address associated with your PayPal account, which may be different.
The best is yet to come, bestie! You can expect your shiny new nail products to ship within 5-8 business days (M-F not including weekends and holidays).
Please note: Our top priority is the health and safety of our staff and customers, so we have redesigned our fulfillment center to comply with state-recommended and PPE guidelines. This has caused a slight delay on our processing times but don’t worry, we got your back! As soon as your order ships you will receive email confirmation along with a tracking number and you’ll be well on your way to achieving breathtaking nails!
No worries, bestie! This just means your order is being processed and has not been shipped yet. Once your order ships, it will be marked as 'Fulfilled' and you will receive an email confirmation with your tracking number.
The waiting game is always tough but our besties at Kiara Sky Nails work quickly so that you can be sure you’ll receive your nail products as soon as possible! Orders to residents within the USA, once shipped, typically arrive in 3-5 business days. Orders outside the USA can take 10-21 business days. Due to the increase in mail theft, all orders over $100 require a signature upon delivery. We know our customers are busy people, so you do have the ability to waive the required signature by calling us at (661)393-4800 or emailing customerservice@kiarasky.com. Please note that you will in turn accept full responsibility for the package.
Unfortunately, once an order has been placed, we are unable to modify it. If you would like to cancel your order, please contact our customer service team at (661) 393-4800 or by clicking HERE.
We're sorry to hear you would like to cancel your order. We are only able to cancel orders that haven't been shipped or processed. If your order hasn't been shipped and you would like to cancel it, please contact us by calling (661) 393-4800 or by clicking HERE to cancel your order.
We're sorry you're experiencing issues with your order delivery. It is possible that the carrier incorrectly marked the package and it was marked as delivered before it actually arrives, we're so sorry about that.
Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and/or post office for more information in the meantime!
If you do not receive your order in a couple days, please contact our Customer Care team, within 14 days of the last tracking update, by clicking HERE. Please provide us with your order number and tracking information so that we may assist you further!
Oh no! We are so sorry that your order was unsatisfactory. We are beyond happy to fix this for you! To get started right away, call us at (661)393-4800 or contact us with any issues regarding your order by clicking HERE. We may ask you for a picture of your order, your order number and a description of the problem. Let’s resolve this right away, bestie!
We are so sorry for the issues you are experiencing with your order. We will happily replace products that are damaged during shipping if you contact us within 15 days of delivery. To submit a replacement request, please contact us by clicking HERE. Be sure to include your order number, a picture of the damaged items and a detailed explanation so we can help you resolve this issue asap.
Dip powder
Dip powder is a system of powders and glazes that are used to create a natural, lightweight and strong nail enhancement. Dip powder can be used on both your natural nails or on an artificial tip to create an extension. Our #1 Best Selling Dip powders are finely milled which makes them perfect for achieving a smooth, even applicatio. Plus they come in a wide variety of highly-pigmented colors, which means the design possibilities are endless! Dip Powder is also formulated without harsh chemicals and has added vitamins and calcium to strengthen the nails without damaging the nail bed. Want to learn more about Dip Powder? Check out our Dip Powder 101 Post.
Dip Powders and acrylics might have similar polymers but we assure you, they are not the same thing! While acrylic requires monomer to activate, dip powder is activated with glazes so it has absolutely no need for monomer and it's odorless! Perfect for those who want a more natural alternative but don’t want to sacrifice having fabulous nails!
You might also notice that dip powder application is MUCH thinner than acrylic application. Although thinner, dip powder has the same structure and just as much strength as acrylic. The thin structure of dip powder makes it feel like natural nails, but even stronger! Not to mention, dip powder application is faster than traditional acrylic.
Dip Powder is applied through a series of glazes that help the powder adhere to the nail. The great thing about dip powder is that they are activated with our Seal & Protect Glaze so no monomer or UV/LED curing is needed. Want a full, in-depth tutorial on how to apply Dip Powder for beginners? Click here!
Needing extra nail inspo? Head over to our Kiara Sky Nails Youtube Channel for more Dip Powder looks and talk through tutorials!
Dip Powder’s complex bonds keep nails from chipping, discoloring, and lifting. If applied correctly, a dip powder set can last anywhere from 3-4 weeks without chipping or lifting! Pretty amazing, right?
Dip Powder is extremely easy to remove. All you have to do to remove your set of Dip Powder nails is file away the shine so that you can soak your nails in acetone for 10-15 minutes and it will come right off. If you don’t want to remove a dip powder completely, it's super easy to do a fill using Dip as well!
Need a step-by-step tutorial on removal or a fill? Click the links below, we got you covered:
It’s super important to remember that your Seal & Protect will activate your dip powder, but it will also activate your top coat and make it shiny! If there is too much Seal & Protect on the nail surface, the Top Coat can activate too fast and cause it to have a cloudy or matte finish. Don't worry if this is happening to you. There's a quick fix to ensure you have the shiniest finish possible, just follow these simple steps:
After filing and shaping, make sure you apply a second layer of Seal & Protect and thoroughly rub the nail with a lint-free wipe. This will push the Seal & Protect into the nail and remove any excess from the nail surface to ensure you get the shiniest top coat! If you don’t rub the nail, the Top Coat will come into contact with the Seal & Protect and activate, which can also cause your brush to harden. If this happens, simply replace your brush BEFORE returning it to the bottle, else the product inside will activate and your bottle will be ruined:(
We now how big of a tragedy this is and we're so sorry you're experiencing this problem with your Dip Powder Essentials. There are a few steps you can take to ensure this never happens again but please DO NOT try to force the bottles open. Our bottles are made out of glass and can cause serious injuries if they're forced open. To ensure your Dip Essentials last as long as possible, follow these steps:
1. Before storing away your Kiara Sky Dip essentials, make sure you clean your the bottles well with acetone or alcohol. This will help you prevent product buildup around the lid which could dry making your product nearly impossible to open.
3. Nail hack! Take your Nourish Oil, bottle #5, and apply it to the neck and rim of your Dip Base and Top to make them easier to open for your next use.
If your bottle is glued shut and you are unable to open it, we recommend soaking it in warm water for 10-15 minutes. If you are still unable to open your bottles, please DO NOT try to force them open.
It’s super important to remember that your Seal & Protect will activate your Dip Powder Base and Top Coat. This means if your Top Coat brush or Base brush comes into contact with Seal & Protect it will activate and your brush will harden. If this happens and you return the brush to the bottle, the rest of the product will activate and your bottle will be ruined.
In order to avoid this, make sure you are following these steps:
After filing and shaping, make sure you apply a second layer of Seal & Protect and thoroughly rub the nail with a lint-free wipe. This will push the Seal & Protect into the nail and remove any excess from the nail surface to ensure your Top Coat brush doesn't come into contact with it.
If you don’t rub the nail, the Top Coat will come into contact with the Seal & Protect and activate.
If this happens, simply replace your brush BEFORE returning it to the bottle with a brush replacement.
Brush Replacements are available with FREE shipping HERE.
Gelly Tips
Kiara Sky’s Gelly Tips are the easiest gel nail extension at your fingertips. These innovative nail extensions provide a lightweight, easy-to-apply, time-saving alternative compared to traditional nail enhancements. Specifically designed to last up to 3 weeks without any lifting or chipping! Our Gelly Tips are soak-off and can be easily removed without damage, so you can switch up your manicure as often as you'd like!
KS Gelly Tips are applied using a quick and easy method with our Builder Gel and curing the tip to the nail with our handy and adorable Beyond Pro Flash Cure Mini Lamp that comes with your kit. The best part is, you can finish off your Gelly Tips with your favorite gel polish or nail lacquer for the easiest salon mani that you could do on your own hands!
When applied properly, Kiara Sky's Gelly Tips last up to 3 weeks with no chipping or lifting! Want to learn how to avoid lifting and make them last 3-4 weeks? Watch our step-by-step tutorial HERE.
You sure can! Dip Powder is super versatile and works excellent on artificial tips and the natural nail and can certainly add a lot of dimension and unique nail art to your Gelly Tips manicure. Want to get a fantastic dip ombre look on your tips, go for it! Be sure to tag us on Instagram @KiaraSkyNails to show us your fabulous Gelly Tips nail designs.
Absolutely! Top off your Gelly Tips with your favorite nail lacquer or gel polish color!
You can certainly shape Gelly Tips to perfectly fit your nail bed, if needed. You can also trim down your Gelly Tips to make them a little bit shorter, however, keep in mind that this could alter the appearance or the shape of your tips. We do not recommend cutting too much length off of our long Gelly Tips as this could minimize the strength.
Absolutely, we have a hack that will ensure your Gelly Tips are properly prepped and ready to application, without a nail drill! Instead of using a nail file to rough the inside of the Gelly Tips, apply a little bit of Primer #2 to the area that will come into contact with the nail bed, and allow it to dry for 2-4 minutes or until the inside of the Gelly Tips becomes tacky. Follow all other steps as normal and use a buffer block to remove the shine from the surface of the Gelly Tip before applying gel or lacquer.
Definitely! We have a few tips to help to achieve this gorgeous nail extension you’re after:
First off, when sizing the tip to the nail bed, you may find it useful to file the Gelly Tip down around the cuticle area for a better fit. All hands are different, and although KS Gelly Tips are perfectly shaped, some Gelly Tips wearers prefer the fit of the tips when they fit comfortably on their nail bed.
Second, we recommend a generous amount of Builder gel. You'll need a good amount of Builder cured to the natural nail and well as on the underside of the Gelly tip and press and hold firmly while curing. This will help seal the space between a flatter nail bed and the slight curve of the Gelly Tip.
Removing your Gelly Tips is quick, easy, and painless! Simply follow these steps:
1. Trim down the nail as much as possible with a nail cutter.
2. Remove the shiny layer from the Gelly Tips with a nail file or e-file.
3. Soak a cotton ball in acetone and place it directly on the nail.
4. Wrap your fingers in foil and allow 10-15 minutes for the product to dissolve.
5. Remove the excess product from the nail bed, wash your hands and moisturize.
That's it, bestie! Now you're ready for a fresh new Gelly Tips set!
Ready for a new look? You don't have to soak off your Gelly Tips! Filling your Gelly tips is super easy and one of the many reasons why we LOVE the Gelly Tips system. You can fill your Gelly Tips by following these steps:
1. Lightly file your Gelly Tips and your new nail growth then apply Prep and Primer to the natural nail growth.
2. Fill the growth with Builder Gel, building up the nail in thin layers and curing after each one. Pay extra attention to the cuticle area and drag the excess product to the end of your tip.
3. Cure, and then voila! Your Gelly Tips manicure is filled!
4. Finish off with a new coat of your favorite lacquer or gel polish!
Gel Polish
Polish is heat and light sensitive, so if it’s exposed to undesirable temperatures there is a possibility that your gel polish could get clumpy and cure in the bottle. If you love our product as much as we do keep it safe from clumping! Make sure you’re storing your polishes in a dry and cool area.
Unless they are being used on top of acrylic nails, you do not need a base coat. Our “Color Base” gel polishes are formulated with a long-lasting base coat, so this means they’ll last as long as possible! Just pick a gel polish and go. Be sure to tag us @kiaraskynails on Instagram to showcase your incredible nail looks!
We all get a little moody once in a while, right? So why not make it colorful?! There are 44 playful shades that change color based on your body temperature, your mood, the heat of your coffee cup, or even while you’re holding an ice cold smoothie. This collection is sure to be one of your absolute favorites!
Our Jelly Collection is an exclusive collection featuring 16 vibrant sheer (or jelly) colors to take you back to the 90’s or add a splash of fun to your life! They're what we call a "buildable sheer" which means you can do 1 or 2 coats for a sheer look or layer more coats until you get your desired vibrancy and coverage! Our Jelly Polishes are all sheer, whereas our Color Base original collection has a mix of creams, glitters, shimmers, sheers, and satins.
General
Absolutely, we love our fur babies! All of our products are vegan-friendly! Beauty without cruelty is something we strongly believe in and the only guinea pigs we test on is our willing team of KS staff!
Click on the links below to open the Material Safety Data Sheets for all of Kiara Sky’s Gelly Tips Essentials. These documents include info on ingredients, handling and storage, and hazard identification for each of these products included in your Gelly Tips Kit!
Gelly Tips Prep MSDS
Gelly Tips Primer MSDS
Gelly Tips Builder Gel MSDS
Gelly Tips Top Coat MSDS
Our Customer Care team is ready to answer your questions and give you fabulous recommendations.
You can contact us at (661) 393-4800 Monday-Friday 8:30am-5:30pm PST or email us by clicking HERE.
Please allow 24-48 hours for a response. (Monday - Friday, excluding holidays)
