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The Repair Service covers manufacturer defects and defects arising from normal usage of your products AFTER the warranty period.
Repair Services Terms & Conditions
- This repair service does not cover damages resulting from reckless or negligent acts of misuse, including water damage.
- This service is invalid if the serial number is removed from your product.
- This service only covers repairs and will not cover any replacements of products or accessories.
- The adapter is not covered under the repair service.
- Shipping fees are not covered under the repair service.
- The repair service has a 30 day guarantee. If you notify us within 30 days of the delivery of your item, that you are experiencing the same concern, we will gladly re-service your lamp. Any new issues arising after the repair of your lamp will need a new repair fee purchased.
ALL REPAIR SERVICE DIAGNOSTICS FEES ARE FINAL