Welcome to our Beyond Pro WARRANTY Center
We’re here to make sure you’re always supported and cared for when it comes to your Beyond Pro products! In this page, you’ll find your comprehensive guide to help you navigate and make the most of your Beyond Pro Warranty. Let’s walk you through everything you need to know!
How does it work?
Coverage in a few easy steps, here is the basic process.
1. Registration
Scan the QR code on the package and register your product, along with a proof of purchase.
2. YOU’RE COVERED!
We got you covered for 15 months!
3. FILE A CLAIM
Should issues arise during your warranty period, simply submit a claim form. Our warranty department will review your claim and you’ll ship us your electronic.
WE GOT YOU COVERED!
First things first, be sure to register your product! We know how important your tools are, and we want to make sure you’re never left in a bind. That’s why we offer a FREE 1-year warranty* on all your Beyond Pro electronics, along with an additional 3 months, absolutely free of charge! To activate your extended warranty, simply click below. It’s quick and hassle-free!
register here
What's COVERED?
All Beyond Pro electronics come with a limited 1-year warranty, plus an extra 3 months, free of charge! This warranty covers manufacturing defects in materials and workmanship under normal use. To find out more about what’s covered, click here.
What's Not COVERED?
We’re always here to help, but there are a few things that our warranty doesn’t cover. This includes the following:
- Physical or cosmetic damages
- Damage of the adapter
- Damage arising from normal wear and tear
- Water-damage or damage from physical mishandling.
- Damage arising from failure to follow instructions relating to the use of the product
- Warranty is voided if product has been altered, tampered, modified, or repaired by an unauthorized agent or if label is removed from product.
To find out more about what’s covered, click here.
Need to File a Claim?
If you’re experiencing an issue with your Beyond Pro product, filing a claim is a breeze! Just click below to get started, and we’ll guide you through the process step by step.
file a claimContact Us
Feel free to contact our customer service. We're available by phone, email, and our helpline during our business hours:
- Monday - Friday: 9:00am - 5:00pm PST
- Saturday - Sunday: Closed
Has your Warranty Expired?
Are you past the 15-month Warranty Period? Even if your coverage has expired, we’re still here for you! We offer repair services to help you get your product back in tip-top shape. Click below to learn more about our repair options.
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